Lanoro Group (“Lanoro”, “we”, “us”) is the qualification and matching layer between premium property owners and vetted property management companies. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using lanorogroup.com or submitting any form on this site, you agree to this Policy.
1. Information we collect
We only collect what we need to qualify properties, evaluate property management companies, and communicate clearly. Specifically:
- Owner submissions: name, email, phone number, number of properties, property type, building name, location / area, and any notes you provide.
- Property management company applications: name, email, phone number, company / property management company name, website or listing profile, areas served, portfolio size, and message.
- Hotel revenue review submissions: name, email, phone number, hotel / property name, property type, number of rooms, location / market, average nightly rate, current occupancy range, current platforms, dynamic pricing usage, and any message you provide.
- Communications: any messages you send us by email or through forms.
- Basic analytics: if enabled, anonymous traffic data (page views, country, device type) to improve the site.
We do not collect payment information, banking details, identity documents, or any sensitive personal data through this website.
2. How we use your information
- To qualify your property and assess fit with our network.
- To evaluate property management company applications and assess fit with our standards.
- To introduce you to a relevant counterpart (property management company or owner) once both sides have agreed in writing.
- To respond to your questions and provide updates about your submission.
3. Sharing your information
We do not sell your information. We share it only when necessary to deliver the service you requested:
- With a matched property management company, only after we have evaluated fit and you have asked to proceed. The property management company becomes your direct counterpart and signs the management agreement with you.
- With service providers we use to run the business (for example, email infrastructure or analytics), under confidentiality terms.
- Where required by law, including to comply with valid legal process.
4. International transfers
Lanoro Group is based in the United States and serves clients internationally. Your information may be processed in countries other than your own. We rely on standard contractual safeguards where applicable.
5. Data retention
We retain submission and application information for as long as needed to evaluate fit and maintain the relationship. You can request deletion at any time by writing to us at contact@lanorogroup.com.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or limit the processing of your personal data. To exercise any of these rights, contact contact@lanorogroup.com.
7. Cookies
This site uses minimal first-party functionality and may use cookies for basic analytics. We do not use cookies for advertising or cross-site tracking.
8. Security
We use reasonable administrative and technical safeguards to protect submitted information. No system is perfectly secure, and we cannot guarantee absolute security.
9. Children
Our services are intended for property owners, business representatives, hospitality operators, and other adults. We do not knowingly collect personal data from children.
10. Changes to this policy
We may update this Policy. The “Last updated” date at the top reflects the most recent version. Material changes will be highlighted here.
11. Contact
Questions, requests, or concerns: contact@lanorogroup.com.